Terms of service
Effective date: September 29, 2026
These terms cover your use of hailondate.com and your purchase of a Hail on Date report. Hail on Date is a trading name of CHM Capital Ltd, registered in England and Wales, company number 17466915, registered office 59-60 Russell Square, London WC1B 4HP ("we"). By using the site or buying a report you agree to these terms.
1. What you are buying
A one-time PDF for $19 that compiles public NOAA records (NEXRAD radar hail signatures and Storm Prediction Center hail reports) for the address and date you enter, as NOAA holds them when the report is built. The free check shows counts from the same records before you pay.
2. What the report is and is not
The report is information. Radar hail signatures are estimates made by a NOAA algorithm, and spotter reports are preliminary observations; neither is a measurement at your property. The report is not a roof inspection, an engineering or meteorological opinion, an adjuster's report, or legal or insurance advice, and it does not say whether hail caused damage or how an insurer will decide a claim. We do not act for you with an insurer. For advice about a claim, speak to your insurer, a licensed public adjuster or a lawyer.
3. No warranty
We build the report faithfully from NOAA's records, but NOAA's data can contain errors, gaps and later revisions that we do not control. To the extent the law allows, the report and the site are provided "as is", without warranties of any kind, express or implied, including accuracy, completeness and fitness for a particular purpose.
4. Limit on our liability
To the extent the law allows, we are not liable for indirect or consequential loss, including the outcome of an insurance claim, and our total liability for anything connected with a report is limited to the price you paid for it. Nothing in these terms limits liability that cannot be limited by law.
5. Refunds
If you paid and the report was not delivered, or could not be built for the address and date you entered, email [email protected] and we will deliver it or refund you. If you think a figure in your report does not match NOAA's records, tell us and we will check it and put right any fault on our side. Because the free check shows you the counts before you buy, a report that accurately shows little or no hail is not by itself a delivery failure.
6. Acceptable use
You may use your report for your own purposes, including sharing it with your insurer, roofer, adjuster or lawyer. You may not resell reports, scrape or bulk-query the site or the free check, or try to disrupt or gain unauthorized access to the site.
7. Ownership
The site's design, text and report format belong to us. NOAA data are public domain US Government works.
8. Other services
Payments are processed by Stripe under Stripe's terms. Address suggestions come from Photon (komoot), geocoding from the US Census Bureau, and analytics from Fathom.
9. Law
These terms are governed by the laws of England and Wales. If you are a consumer, you keep the protection of the mandatory consumer laws where you live and may bring proceedings in your local courts.
10. Changes
We may update these terms and will change the effective date when we do. The terms in force when you bought a report apply to that purchase.